Refusal of service to aggressive animals is within our right, please disclose any behavioral information.
Deposits or Booking Security Fees are Non-Refundable
If you need to cancel or reschedule your appointment, we respectfully request at least a 24-48 hour notice
Our Policy:No shows, last minute cancellations, and/or rescheduling (within 24 hours) will be subject to paying 100% of the total
New clients/Clients that paid deposit- If appointment is rescheduled within a week of original set date, deposit will be counted towards new appointment. Outside of that, new deposit must be paid. In the event of a true, unavoidable emergency, fees may be waived after review and only approved by owner of company.
Call 702-721-7739OR Contact us via the APP IF YOU MUST CANCEL OR RESCHEDULE
All appointments are asked to be scheduled at least 24-36 hours in advance. This gives time for confirmation on our end.
Confirmation texts that are sent out are to make sure that we are using our resources to provide such services. Please adhere to the time limit that is set to confirm your appointment. Not doing so will result in your appointment time being given up. In order to be put back on the schedule, one must book another appointment.
All grooming appts are subject to a 4,5,or 6 week recurring schedule to ensure proper hair maintenance
Anything outside of this will have to be agreed between the groomer and client. If you do not put your dog on a recurring schedule, there may not be room for them when you do need to book the next tim.e. A potential date will be provided at the end of service.
